Location, cleanliness of the rooms and property.

Hotel room keys frequently didn't work properly and when I alerted the night staff, he was very obtuse and lacked empathy for the situation. Breakfast could offer a variety rather than the same menu day after day.

The hotel's central location is convenient to the Spectrum Center. the staff was very professional and responsive, offering complimentary wake-up service and ironing.

Units with a king size bed. Hotel's breakfast was top class and enjoyable.

Didn't like the area, it was questionable.

I chose Hyatt House Charlotte Center City for its convenient location near the Bank of America Stadium. But the 24-hour mini-market and the H Bar pleasantly surprised me. The bar was a great spot to unwind with a drink or grab a snack.

Honestly only found one thing wrong with the place. The pool!

Units with great views.

We were offered warm and top breakfast with many options.

Big size, luxury hotel with good facilities.

When we come to this place, we always enjoy staying here. the property is clean and has everything we need. the staff here, from the valet parking attendants to the receptionists, are extremely friendly and nice. 😊

Super nice and clean rooms with city view. Front desk staff incredibly helpful and friendly with great recommendations for exploring the area. Valet attendants also very friendly and courteous. Perfect location in the heart of uptown, within walking distance to various attractions and easy access to transportation options. The kitchenette was a cool addition and the easy check-in and check-out process was a breeze. Maintenance was quick to address any issues. A truly wonderful stay with all the amenities and comfort I needed!

Greatly enjoyed my awesome stay for three nights over the Independence Day holiday. My room was brilliant and nice with a kitchenette. The main bar was available on the premises.

This venue is equipped with everything you need and is spotlessly clean. the staff are super helpful and the views of downtown and the skyline are amazing. the room is a good size, and there is even a kitchen area with a kettle to use ☕.

This venue is pristine, the staff is exceptionally helpful and responsive, and the skyline view is fantastic, all in an unbeatable location in Downtown next to the parking garage tunnel.

A nice size room and a kitchenette area and a kettle inside. Complimentary and good hot breakfast to star a day with hot offerings & continental offerings, an omelette station plus good strong coffee. Location - best possible, adjacent to the Market, Nascar Museum, restaurants, and the tour pickup location. Besides, very convenient to Uptown Charlotte.

I must comment on its very central location - it was stunning.

The building is beautiful and the rooms are nicely decorated, with an unbeatable and magnificent location and on-site parking available.